Privacy Policy (Nijata Niti)
Effective date: September 24, 2026 • We respect and protect customer privacy
Our Sacred Privacy Promise
Hum aapka naam, phone number ya email kisi bhi third-party marketing agency ko kabhi sell ya rent nahi karte.
1. Data We Collect for Guest Shopping
Bina account banaye checkout karne ke liye hum keval zaroori delivery details collect karte hain:
- Customer Name: Parcel par recipient ka naam likhne ke liye.
- Delivery Address, City, State & PIN code: Courier dispatch aur door-step delivery ke liye.
- Mobile Number: Courier tracking SMS, OTP for delivery (agar courier required ho) aur delivery updates ke liye.
- Email Address: Order receipt, invoice aur shipping update bhejne ke liye.
2. Zero Payment Credential Storage
Hum aapke sensitive financial data (jaise UPI PIN, Debit/Credit Card number, CVV ya Netbanking passwords) ko hamare servers par kabhi dekh ya store nahi karte. Yeh transaction directly 256-bit encrypted secure tunnel se Razorpay ke certified PCI-DSS Level 1 servers dwara process hota hai.
3. Guest Tracking & Data Masking
Hamara order tracking page timing-safe aur enumeration-safe technology par bana hai. Jab aap apna order track karte hain, to privacy maintain rakhne ke liye customer details masked (jaise: H**** C**** V**** aur ******3210) display hoti hain, taaki koi unauthorised vyakti aapki details na dekh sake.
4. Cookies & Analytics
Hum keval essential cookies (jaise guest cart preserve karne ke liye) use karte hain. Admin dashboard ke liye secure HTTP-only cookies ka upayog hota hai.
5. Contact Data Privacy Officer
Yadi aap apne order records ko delete ya modify karwana chahte hain, to kripya hamari privacy team ko privacy@myaastha.com ya support@myaastha.com par email karein.